Services that provide free and confidential help to victims of crime, witnesses, and their family. Usually, the support services that are offered are tailored to the needs of each person. In general, however, they consist of information and advice, counselling, advocacy, emotional counseling.

For more information on Rete Dafne Italia click here

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If you need medical treatment as a result of a crime, do not hesitate to seek it immediately by going to a Hospital or health centre. Inform the healthcare professional who attends you that your injuries are the result of a crime and do remember that the medical report is very important for criminal proceedings, or for any potential compensation claim or insurance claim.
The emergency number in Italy is 112 (European emergency number). Calls are free of charge. The service operates 24 hours a day all year round. By calling 112 you will speak to an operator who will put you in contact with the Police or the Emergency Department, and you can request the intervention of a patrol or an ambulance.

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Courts are sovereign bodies which administer justice, that is to say, they have the power to settle legal disputes. Court decisions are binding on all public and private organisations and prevail over those of any other authorities.
Access to justice is guaranteed for all citizens so that they can defend their legally-protected rights and interests. If anyone cannot afford legal expenses, they may apply for legal aid.
The trial takes place at the Court.

The Italian Law Enforcement Agencies are Polizia di Stato, Carabinieri, Guardia di Finanza e Polizia Locale. Law enforcement agencies have two functions: the prevention of crimes and the prosecution of crimes. If a crime is committed the Police (called Polizia Giudiziaria) investigate the facts. The Police are bound to be objective and neutral in carrying out their investigations and have to look for both incriminating as well as exculpating evidence. The Police has to inform the defendant about his rights in the proceedings.

Reporting a crime or filing a complaint is free of charge, does not require formalities and can be done verbally or in writing. You should include as many details as possible to help the investigation: day, time, place and circumstances of the crime, identification of the suspect(s) and the names of any witnesses and any other evidence.

When the victim reports a crime or files a complaint, he/she is entitled to receive a certificate showing that the complaint was registered, that is, a document confirming that the complaint was made and stating the type of crime, along with the date and place, and the harm caused.
Furthermore the Police is obligated to inform you about your rights as a victim.

For information on Law Enforcement Agencies and their work read here

To locate the nearest Police Station click here

To locate the nearest Carabinieri Station click here